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How To Avoid Common Health Insurance Scams & Fraud

Author: Andrew Jackson

Con artists are nothing if not nimble, and the transformation of American healthcare has given them their best opportunity in years to exploit confusion and uncertainty. As always, they have just two ways to make a patsy out of you: They can make you the victim or the unwitting accomplice. Here's how to avoid being either.

SCAM ONE: WHEN YOU'RE THE VICTIM

This is the old identity theft game, with a new twist or two.

The federal healthcare reform law known as Obamacare mandates that all Americans obtain health insurance coverage. If they must buy their own, they can use the federal healthcare exchange at HealthCare.gov, or their own state's version of the program, if it has one.

A consumer who uses the exchange can compare the costs and coverage of every insurance company that offers a plan in the county in which they live. As part of the enrollment process, the program determines any tax subsidy that the person may get to offset the costs. The monthly bill will reflect those savings. (It's based on estimated income, but a recent report says that 86% of all exchange users are getting a subsidy.)

Plenty of confusion, concern and controversy accompanied the rollout of Obamacare. And that has been a perfect storm of opportunity for con artists, a post on the website Scambusters notes.

The con artists have their own enrollment process, and it's all about grabbing your personal information. By the time you realize you've been had, your personal information is being used to rack up fake charges, or it's being resold on a giant Internet database of stolen information. Or both.

To avoid being a victim:

SCAM TWO: WHEN YOU'RE THE ACCOMPLICE

In this variation of fraud, con artists target insurance companies or the government, which subsidizes health services through Medicaid, Medicare and the Children's Health Insurance Program. Their main tactic is to submit falsified documents for unnecessary or nonexistent medical services or equipment. And they need your help to pull it off.

As in Scam One, the goal is to steal your personal information. Your signature is prized, too, though in a pinch they'll fake that. These fraudsters have been known to work health clubs, shopping malls and retirement homes. They set up booths at health fairs. They use telemarketing services and go door-to-door. They may offer free health tests or screenings. They may offer to sell you medical equipment at an incredibly cheap price.

The tests are fake. The equipment will never arrive, or, if it does, it will be a cheap substitute for the promised model. Meanwhile, the con artists have got all they need to submit a false claim: the information on your insurance or Medicare card, and your signature.

To avoid being an accomplice:

THE BOTTOM LINE

Healthcare is now about a $3 trillion-a-year business in the U.S. Inevitably, con artists are skimming a share of the action, to the tune of tens of billions a year, according to the FBI's site on white collar crime. A few precautions is all it takes for you to avoid being a victim or an unwitting accomplice. But there's one more thing you can do to help us all: Blow the whistle on those jokers. You can tip off the FBI's white-color crime unit to help the agency investigate. And, you can tip off the Federal Trade Commission to put those con artists out of business.

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